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Triangle Tube Boiler Repair in Minnesota

Triangle Tube, based in West Deptford, New Jersey, sold stainless steel fire-tube condensing boilers, with the wall-hung Prestige as its flagship. The company ceased operations on November 3, 2025. We keep existing Triangle Tube boilers running, check them against the recall, and tell you when a repair no longer makes sense.

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Repairs on Triangle Tube equipment start with a $79 trip charge.

We'll call or text you back about this request only. Rather talk now? Call 612-429-3465.

Service & repair for Triangle Tube

Made by
Groupe Atlantic of France, which also owns Ideal Boilers, owned and operated Triangle Tube of West Deptford, New Jersey; Triangle Tube ceased operations effective November 3, 2025
Trip charge
$79, waived with repair
Manufacturer
triangletube.com

Updated September 27, 2026

Triangle Tube product lines

  • Prestige Solo The heat-only wall-hung flagship, built around a stainless steel fire-tube heat exchanger. Triangle Tube listed it from the Solo 80 to the Solo 399, rated 95% AFUE (95.1% on the 399) with up to 5.5:1 turndown. Parts and manuals differ by generation, so the serial prefix (PT, PA, PB and others) matters.
  • Prestige Excellence The combi version: a Prestige with a factory-installed 14-gallon tank-in-tank water heater, two concentric stainless tanks with household water in the inner one. Triangle Tube rated the Excellence 110 at 95% AFUE.
  • Instinct (floor and wall) A newer stainless fire-tube line in heat-only and combi models. The Instinct Wall combi came in 155 and 199 MBH sizes, used the CTRLMax control that shows faults in plain text instead of codes, and took PVC, polypropylene or stainless venting through a 3-in-1 adapter.
  • Challenger Solo and Combi An earlier Triangle Tube wall-hung line in heat-only and combi versions. Its installation manuals and vent supplements are still posted in Triangle Tube's document library.
  • Smart and Cardinal indirect water heaters Triangle Tube's indirect tanks, such as the Smart 316 and the Cardinal, store domestic hot water heated by the boiler. A sound indirect tank can often be reused with a new boiler.

Where Triangle Tube does well

  • Stainless steel fire-tube heat exchangers with vertical flue passages that let condensate wash the surfaces down
  • A wide Prestige Solo range, from 80 to 399 MBH, all rated 95% AFUE or better
  • Plain-text fault messages on CTRLMax boilers instead of a code chart
  • A tank-in-tank Excellence that handles heat and domestic hot water in one cabinet
  • Circulators, expansion tanks and zone valves around the boiler that aren't brand-specific, so the system stays fixable

What we check on Triangle Tube equipment

  • Prestige Solo and Excellence boilers made December 2011 to April 2019, with serial prefixes AE, PT, PA, PTE or PEA, that never got the 2025 recall repair
  • Delayed or rough ignition, which Triangle Tube's recall tied to carbon monoxide risk
  • Brand-specific parts such as control modules and gas valves, which get harder to find now that the company has closed
  • Heat exchanger fouling from dirty system water; Triangle Tube published water quality guidance for the Prestige and Instinct
  • Frozen condensate lines and frosted or snow-blocked sidewall vent terminations during cold snaps

Triangle Tube closed in November 2025

Triangle Tube had been making hot-water heating equipment since 1946, and its own history says it was first to bring the fire-tube heat exchanger to residential boilers. It was based in West Deptford, New Jersey, and owned and operated by Groupe Atlantic of France, which also owns Ideal Boilers.

On November 3, 2025, Triangle Tube ceased operations. Its notice says open equipment orders would not be filled, stocking distributors could keep selling spare parts as long as parts remain available, and anything bought from that date on carries no warranty. The website also set September 30, 2026 as the deadline for final warranty claims.

None of that shuts your boiler off. A Prestige that runs well today will keep heating the house. What changes is the math on a big repair, because there's no manufacturer behind the parts anymore and no warranty to lean on.

Check the recall before anything else

Triangle Tube's 2025 recall, run with the Consumer Product Safety Commission and Health Canada, covered certain Prestige Solo and Prestige Excellence boilers, plus the AERCO Esteem, made between December 2011 and April 2019 with serial numbers starting AE, PT, PA, PTE or PEA. The company said delayed ignition or component damage could release carbon monoxide, and its notice cites two reported deaths from carbon monoxide poisoning and 25 reports of CO leaks. Registration closed January 31, 2026, and the recall itself has closed, but the ignition update kit is still available through a supplier Triangle Tube names on its website. An earlier recall on PT, PA, PEA, PB and PEB-prefixed Prestige boilers involved a vent adapter.

If your serial number falls in that range and nobody can show you the recall work was done, have the boiler inspected before the heating season gets serious. Minnesota law requires a working CO alarm within 10 feet of every sleeping room; our CO alarm placement guide shows where they go.

What goes wrong with Triangle Tube boilers in Minnesota?

A Triangle Tube gets the same winter problems as any wall-hung condensing boiler, plus a few of its own.

Ignition trouble. A hard, delayed light-off is the symptom the recall was about, so we treat it as a safety call. We check the igniter, the gas pressure at full fire and the combustion numbers with an analyzer before the boiler goes back in service.

Cold-weather shutdowns. Sub-zero weather freezes condensate lines that run along cold walls and frosts over sidewall vent terminations, and a snowbank against the intake does the same. We check the routing, the slope and the clearances.

Dirty system water. Sludge and scale from an old radiator loop coat the heat exchanger and cut heat transfer. Triangle Tube published water quality guidance for the Prestige and Instinct, and following it costs far less than a heat exchanger nobody makes anymore. Kettling or rumbling is often the first sign; our post on boiler banging and kettling noises explains it.

Controls and sensors. CTRLMax boilers show faults in plain text, which speeds up diagnosis. Supply, return and flue temperature sensors are testable parts; a failed control module is the part to check availability on first. The general picture of how we work on hydronic systems is on our boiler and radiant heat page.

Should you repair or replace a Triangle Tube boiler?

We usually repair a Triangle Tube when the fix is a sensor, igniter, pump or valve and the part is in hand. We usually recommend replacing it when the heat exchanger leaks, when a control module or gas valve can't be found, or when an older boiler needs a big repair with no warranty behind it. If yours is past ten years old, price a replacement in the fall instead of during a January no-heat call.

A replacement usually goes on the same wall: another wall-hung condensing boiler, sized from a heat-loss calculation, reusing the near-boiler piping and indirect tank where they fit. A floor-standing boiler is another option, and our NTI page covers the NTI Compass. The job normally needs a mechanical permit, and installs carry our 2-year labor warranty on top of the manufacturer's parts warranty. National cost guides such as HomeGuide put a high-efficiency boiler replacement at $4,000–$10,000; we quote in writing after we see the system.

Call 612-429-3465 from 7am to 9pm, any day. Homes without heat get priority. A service call is a $79 trip charge, waived when you approve the repair, with a written, flat-rate price before we start. Have the serial number from the rating plate handy, and we'll check recall status and parts before we come.

Triangle Tube questions

Is my Triangle Tube boiler part of the recall?

Check the serial number on the rating plate. Triangle Tube's 2025 recall covered certain Prestige Solo and Prestige Excellence boilers made between December 2011 and April 2019 with serial numbers starting AE, PT, PA, PTE or PEA, because delayed ignition or component damage could release carbon monoxide. Registration closed January 31, 2026. If yours is in that range and the repair was never done, have it inspected; Triangle Tube's website names a supplier for the ignition update kit.

Can I still get parts for a Triangle Tube?

For now, often yes. When it closed on November 3, 2025, Triangle Tube said its stocking distributors could keep selling spare parts as long as parts remain available. Circulators, expansion tanks and zone valves around the boiler aren't brand-specific. A control module, gas valve or burner part is the kind of item to worry about. We check availability by model and serial number before we quote a repair.

Is my Triangle Tube still under warranty?

Plan as if it isn't. Triangle Tube said anything bought on or after November 3, 2025 carries no warranty, and its website set September 30, 2026 as the deadline to file a final warranty claim. After that there is no manufacturer to send a failed heat exchanger or control back to, so repair decisions come down to the boiler's age, its condition and whether parts exist.

Why does my Prestige Excellence run short of hot water in winter?

The Excellence stores 14 gallons in its tank-in-tank heater and reheats it with boiler water. Triangle Tube rated the Excellence 110 at 55 gallons in the first 10 minutes and 210 gallons in the first hour, based on 50°F water heated to 108°F through the factory mixing valve. Colder January water, a mixing valve set low, a failing tank sensor or a diverter valve that doesn't switch cleanly all cut into that.

What should replace a Triangle Tube when it fails?

Usually another wall-hung condensing boiler, sized from a heat-loss calculation rather than the old nameplate. The near-boiler piping, condensate drain and indirect tank can often stay, and the old vent may or may not meet the new boiler's venting rules. We look at the zones, the water quality and the vent route before recommending a make and size, then give you a written quote.

Sources

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We'll call or text you back about this request only. Rather talk now? Call 612-429-3465.

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