Why Is My Thermostat Screen Blank, and Is the Furnace or AC Still Working?
A blank thermostat screen usually means lost power: dead batteries, a tripped furnace switch, a blown board fuse or a condensate switch. What to check first.
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Eden Prairie was mostly farmland until the 1970s, so its houses run from 1970s walkouts above Purgatory Creek and Staring Lake to 1990s and 2000s two-stories and townhome developments near the Minnesota River bluffs.
We repair and replace furnaces, air conditioners, heat pumps, boilers and ductless mini-splits in Eden Prairie and across Hennepin County. Every visit starts with a $79 trip charge and a written price before any work, and the $79 is waived when you go ahead with the repair.
Updated September 23, 2026

Around town: Purgatory Creek · Staring Lake Park · Lake Riley · Eden Prairie Center · Flying Cloud Airport. Neighborhoods: Bearpath · Hennepin Village
Book in Eden PrairieEden Prairie had about 2,000 residents in 1960, and after Interstate 494 and Eden Prairie Center arrived in the 1970s, its population grew nearly 3,000 percent by 2000. The Preserve, launched in the early 1970s as a planned 'new town' and co-developed by Minnegasco, was one of the first big projects, mixing single-family homes, townhomes and apartments around open space. Those early houses are now on their second or third furnace, often with original ductwork and a chimney.
Through the 1980s and 90s, building spread across the rolling land between Purgatory Creek, Riley Creek and the Minnesota River bluffs, with two-stories, walkouts and large townhome associations. The 1990s and 2000s added bigger houses in developments such as Bearpath and Hennepin Village, where two-story great rooms, finished lower levels and more than one system are common. Those tall great rooms, with a wall of windows and a ceiling two floors up, bring heating and cooling problems of their own.
In Eden Prairie's 1970s neighborhoods, including The Preserve, winter often exposes a 50-year-old chimney and a furnace that's due. In the larger 1990s and 2000s homes, the trouble is more often a second furnace or zone nobody checked until a bedroom wing went cold. The rolling terrain also puts PVC vents on the downhill side of walkouts, where drifting snow collects against the lowest wall of the house.
Lake Riley, Staring Lake and the Purgatory Creek wetlands keep summer air humid, and walkout lower levels facing them can smell musty when the air conditioner short-cycles. Two-story great rooms with big south or west windows pick up afternoon sun, and heat collects at the top of the room and in the upstairs hallway. In houses with two air conditioners, a unit that fails quietly shows up as the other one running nonstop, so check both in spring.
Eden Prairie is CenterPoint Energy gas and Xcel Energy electric. CenterPoint's heating rebates cover high-efficiency furnaces and let you choose your own dealer, but the application has to go in the same calendar year as the install and a quote doesn't count as proof of purchase. Xcel handles heat pump and central AC rebates through its Trade Partner Network, so ask whether the rebate needs a registered contractor. Its AC Rewards program pays an annual reward for enrolling a qualifying smart thermostat.
Rebate programs change every year; check the utility's current terms before you buy. Our guides: Xcel and CenterPoint rebates, heat pump rebates, what happened to the federal credits.
Central Minnesota Heating and Cooling serves Eden Prairie and the rest of Hennepin County, about 13 miles from downtown Minneapolis. We repair and replace furnaces, central air, heat pumps, boilers and ductless mini-splits, and we're open 7 days, 7am–9pm. Call 612-429-3465.
A flat $79 trip charge, waived when you approve the repair. Written price before any work; same prices in every town we serve. See HVAC cost in Eden Prairie for installed prices.
The walkout has glass and siding on one side and earth on the others, while the main floor picks up sun and rising heat. A thermostat upstairs can't read what the lower level needs. Balancing dampers help a little. A zoned system, with a second thermostat and motorized dampers in the ductwork, paired with a variable-speed blower, fixes it properly.
It can. Many associations limit where the outdoor unit sits, what it sits on, and how line sets and PVC vents pass through the siding. Some require written approval before work starts. Get us a copy of the rules early so the quote reflects the allowed location, and allow for the association's review time if the old unit is failing in July.
Moving air where the room needs it. Warm air stratifies near a two-story ceiling and cold air falls off tall windows, so a supply register under the glass and a return placed low help in winter. A variable-speed blower running on low all the time mixes the room, and a ceiling fan helps in both seasons. If the great room shares a thermostat with the kitchen, a separate zone may be the real fix.
Not necessarily. If one fails and the other is sound, it can keep running while you plan its replacement. Replacing both together can save a second visit and lets both systems be sized from one load calculation, which matters when an old upstairs unit was oversized. We'll price both ways in writing. Either way, register each new unit's warranty separately.
A blank thermostat screen usually means lost power: dead batteries, a tripped furnace switch, a blown board fuse or a condensate switch. What to check first.
Read the guideWall-mounted or floor-console mini-split heads? Which suits each Minnesota room, plus drains, line routing, snow and the outdoor unit, and mixing styles.
Read the guideWhy one room in a Minnesota house stays too hot or too cold, a symptom-to-fix table, and the order we check registers, returns, filter, dampers and ducts.
Read the guideBrands we service in Eden Prairie: AirEase · Amana · American Standard · Ameristar · Aprilaire · Arcoaire · Armstrong Air · Bosch · Broan-NuTone · Bryant · Buderus · Burnham · Carrier · Champion · Coleman · Comfortmaker · Concord · Daikin · Day & Night · Ducane · ecobee · Frigidaire · Fujitsu · Gibson · Goodman · Google Nest · Gree · Heil · Honeywell Home · Lennox · LG · Lifebreath · Lochinvar · Luxaire · Maytag · Midea · Mitsubishi Electric · MrCool · Navien · NTI · Payne · Peerless · Rheem · Rinnai · RunTru · Ruud · Samsung · Santa Fe · Tempstar · Trane · Triangle Tube · Utica Boilers · Viessmann · Weil-McLain · Westinghouse · York
Heat out in Eden Prairie? Call or send a request.